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Presentation "Creating empathic mindsets in organizations" at Service Design Conference in Paris

On October 30th, Froukje Sleeswijk Visser (Assistant Professor at TU Delft) and Christine De Lille (member of the CRISP STS project) presented at the Service Design Global Conference in Paris. Their presentation explains how theory on empathy can be used as a basis for creating empathic mindsets in organizations.

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A designerly approach to enable organizations to deliver Product-Service Systems

When developing Smart Textile Services, traditional textile companies face the difficulty of offering services with their product.To enable this industry to adopt to this change we have looked at how a designer can enable the companies to change their mindset.

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